Port Messenger
Account & Data Deletion
Port does not yet have a verified public in-app deletion flow. Until that flow is released, use the support request below.
Request deletion
Email [email protected] with the subject “Delete my Port account.” Include the phone number or email connected to the account only if needed to identify it.
1. Identity verification
We may ask you to verify ownership of the account before processing a deletion request. Do not send passwords or one-time verification codes by email.
2. What the request covers
A verified full-account request is intended to remove or de-identify account and profile information where reasonably possible. The exact production data inventory, including messages, Port records and connection metadata, must be confirmed before this page is treated as a final deletion specification.
3. What may be retained
Limited information may need to remain for security, fraud prevention, legal obligations, dispute resolution or backup rotation. Exact retention periods are not yet published and require confirmation against the production backend.
4. Processing time
Support will acknowledge the request and explain verification and expected timing. This page does not promise instant deletion.
5. Delete specific information
You may also ask about correcting or deleting specific profile information without closing the full account. Describe the information in your email.
6. Contact
Email [email protected] for deletion or privacy help.